Configuring Office 365 Mail Server in Brevity
- Brevity Care Software
If you use Office 365 as your email provider, you should complete the setup below to allow Brevity to relay via your account. This setup will allow you to send emails for email addresses for all accepted domains within your Office 365 account. These are advanced configuration and is best done by an IT professional.
1. Settings for configuring direct send
| SMTP Fields | SMTP Configuration |
|---|---|
| SMTP Server | Your MX endpoint, for example, contoso-com.mail.protection.outlook.com |
| SMTP Port | 25 |
| SMTP Enable SSL | No |
| SMTP Username | (not required) |
| SMTP Password | (not required) |
To locate the MX endpoint for your organisation, do the following
- Login into the Microsoft 365 admin center
- On the left menu select Settings > Domains
- Click to select the primary domain from the list
- This will show the DNS record associated with the domain. You will be able to locate the MX endpoint for your account here.
The above configuration will need to be added to Brevity using the instructions on this guide: Configuring the SMTP Server - Brevity Support - Confluence (atlassian.net)
2. Configure an SPF record (optional)
You need to tell Office 365 (and the internet) that Brevity is allowed to send emails on your behalf. The way to do this is by configuring an SPF record for your domain. Below is an example of an SPF txt record that must be added:
v=spf1 a:your_instance.brevity.com.au include:spf.protection.outlook.com -all
3. Allowing Brevity to Send Emails via your Office 365 Account (Relay)
In Office 365 admin portal, click Admin, and then click Exchange to go to the Exchange admin center or access via the following URL Exchange admin center (microsoft.com).
In the Exchange admin center, go to Mail flow > Connectors.
- You can add a new Connector using the button below..
- On the popup wizard select Your organization's email server and click Next
Enter a name to identify the connector while keeping other options as shown below. Click next.
Select the IP address option as shown below and enter the IP address 52.63.199.195 (or 54.252.19.68 if you are on the Brevity LITE version). Click the blue + button to record the IP entry. Click Next.
On the final step, review and click the Create connector button to create the connector
- You should be able to send email from Brevity now using your email addresses.
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