This Section will answer the most frequently asked question in Brevity Software. If you cannot find the topic that you are looking for, you may email us at support@brevity.com.au

Adding a Funding Code
Brevity Mobile App minimum phone version and resolution
Cannot Access Brevity Account
Cannot login to Brevity Mobile App using Apple Device
Clearing the Browser's Cache and Files
Configuring Azure AD Single Sign-on in Brevity
Configuring Gmail SMTP Server in Brevity
Configuring Office 365 Mail Server in Brevity
Employee's Login Credentials
Enable Brevity Publish Shift Option
Enable Plan Management Anniversary Billing
Expense Management
Fixing Screen Flicker on Samsung Mobile
Fixing the error "ABN Number Required" when uploading to Proda
Fixing the error Staff not Available (work day)
How does the Login works and how can it be changed
How do we give access to each employee and where do they find the staff app?
How exactly do we setup our sync with Xero?
How to update a user's login password?
Insufficient Balance Error
June 2019 Update
New NDIS Claim Review Process - March 2024
PACE NDIS API Notifications
Reduce in getting lock out from Brevity
Resending user's login details
Setting a fix Pay Rate or Allowance for the employee
Setting up Subscription Model scheduling and billing
Troubleshooting Times showing differently in Mobile App
What are the business rule and consequences for deactivating a client or a health worker?
Why I am limited in selecting the dates for creating a service schedule template?
Why I cannot delete the Service type from the Client's Funding?
Why I cannot select the employee to assign to the shift
Why the Service type is not appearing when selecting a service type?
Will syncing with Xero transfer employee data?

FAQs