Configuring the SMTP Server
SMTP or Simple Mail Transfer Protocol is the internet standard for email transmission. When you are sending an email, it uses the SMTP server and it is using a port to send the email to other Email server. You need to configure your SMTP Server in Brevity so you can send emails directly from Brevity.
Go to Administration then click Branch Setup to configure the SMTP Server
These are the topics on this page:
Accessing the Organization Record
You can add the SMTP Server by clicking on the Organization field and then clicking on the Edit Button link
The Edit organization record form will show up. Fill out all the information for the organization records. If you are not sure what is your smtp server, you can search using google for the smtp configuration of your email server.
- SMTP Server: This is the SMTP server address of your email. For example, gmail uses the "smtp.gmail.com" server address to send an email
- SMTP Port: The port is a number where it is the channel of the email server. There is only one port that Brevity could use. That port should be set to 587.
- SMTP Enable SSL: SSL or secure sockets layer is a type of security for your email. There are email server that does not support this kind of security. If the SSL is supported, please always set this to Yes.
- SMTP Username: This is your email address. You need to include the @(your email provider) in username
- SMTP Password: This is the password for your email address.
Once you are done filling out the information, click save to create a new organization profile.
Common SMTP configuration
These are the lists of common smtp email configuration. The word that comes after the "@" sign is your email provider. You can use this smtp details for the SMTP server, SMTP port, and SMTP Enable SSL. You need to use your SMTP username (this will be your whole email address) and the SMTP password (this will be your email password) to complete the email configuration.
Google / Gmail & G Suite SMTP Configuration
Please note that you will need to authorise external applications to send via your account first. Please refer to this guide: Configuring Gmail SMTP Server in Brevity
| SMTP Fields | SMTP Configuration |
|---|---|
| SMTP Server | smtp.gmail.com |
| SMTP Port | 587 |
| SMTP Enable SSL | Yes |
| SMTP Username | Email Address |
| SMTP Password | (app password that has been generated in the settings menu) |
Outlook & Hotmail SMTP Configuration (Emails that uses @outlook.com, @hotmail.com)
| SMTP Fields | SMTP Configuration |
|---|---|
| SMTP Server | smtp.live.com |
| SMTP Port | 587 |
| SMTP Enable SSL | Yes |
| SMTP Username | Email Address |
| SMTP Password | Related Password |
Microsoft Office 365
As of November 2019, Microsoft has implemented restrictions for relaying emails via Office 365, allowing only domains configured for relay in Exchange Online to send. You can ask your IT provider to configure relaying by following this guide: Configuring Office 365 Mail Server in Brevity. Please ensure all employee's that will be sending email via Brevity have the correct company email address setup for them on their profile. If you select a user with an email address for an unauthorised domain, it will not send the email.
Yahoo AU
| SMTP Fields | SMTP Configuration |
|---|---|
| SMTP Server | smtp.mail.yahoo.com.au |
| SMTP Port | 587 |
| SMTP Enable SSL | Yes |
| SMTP Username | Email Address |
| SMTP Password | Related Password |
iCloud Mail
| SMTP Fields | SMTP Configuration |
|---|---|
| SMTP Server | smtp.mail.me.com |
| SMTP Port | 587 |
| SMTP Enable SSL | Yes |
| SMTP Username | Email Address |
| SMTP Password | Related Password |
Testing the SMTP Configuration
You could test the SMTP configuration that you have setup in Brevity. This is to ensure that you could send an email in Brevity without having any issues. Follow the steps below on how you could test the SMTP configuration.
Go to Employee from the Main menu and then click on Bulk Email notification from the sub menu.
On the bulk email notification page, select any template from the dropdown, then select General email under the report. Then input any subject from the subject field. It should look like this.
Click on Preview on the upper right to see all the employee in your Brevity
This will display all the employee in your Brevity. Select the employee that you want to send the email to by using the checkbox
Click on send on the upper right to start sending the email from Brevity.
You should be seeing a green check on the box. A green check indicates that the email has been sent. If you see the retry word with the red X it means that the configuration doesn't work and you need to modify your SMTP configuration.
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