Managing Mobile Application Settings

Show Portal Service History 

This option allows you to control whether the client’s service history is available to the support worker through their Brevity care app. If you set this option to YES then your support workers will see the service history of the client. Whereas if this option is set to NO the service history will not be available.

Show Portal Service Report

This option allows you to control whether the View Summary Report link is available to the support worker through their Brevity care app. If you set this option to YES then your support workers will see the View Summary Report link which will allow them to access additional information related with the client. That additional information includes language spoken, type of disability, goals, documentation and medication.  Whereas if this option is set to NO the View Summary Report link will not be available.

Show Mobile app Leave 

This option allows you to control whether the support worker can view and create their own leave requests through their Brevity care app.   If you set this option to YES then your support workers will be able to select the leave icon  located in the footer of the app dashboard to access both a summary page of leave planed and taken as well as request new leave.  To make a leave request the support worker can click the add icon in the bottom right-hand corner of the leave  tab within the Brevity Care app to bring up a leave request page. Whereas if this option is set to NO the leave icon as discussed above will not be available.

Show Client Feedback Rating 

This option allows you to control whether you want the client to rate the service that they have received from the support worker.    Feedback from the client through the Brevity Care app is by means of a star rating. If you set this option to YES then the client rating field will be shown on the same page that the client uses when they are signing off on a completed service.  To be noted that this rating is mandatory and must accompany a signature at the conclusion of the service.  Whereas if this option is set to NO the client feedback rating will not be available.

Show Portal Address / Phone / Mobile 

These three options allow you to control what client address and communication details will be available for review by the support worker through their Brevity Care app. If you set the option to YES on the respective fields then either the clients address, phone or mobile number will be displayed within the shift details (past, upcoming and current) for the support worker to review. Whereas if this option is set to NO on the respective fields then that information will not be available for review by the support worker. 

Mobile App File Upload

This option allows for the support worker to upload files through the Brevity care app. If you set this option to YES then the support worker can upload files from their mobile device to the service schedule or incident. Whereas if this option is set to NO file upload will not be available.

Shift Notes Auto Save

This option will auto save the shift note.

Shift Notes Mandatory

This option makes shift notes mandatory within the Brevity care app. If you set this option to YES then the support worker will need to complete the shift note to allow for service completion. Whereas if this option is set to NO the service can be completed in the absence of a shift note being present.

Clock in Tolerance

This field defines the accepted tolerance for starting the shift either side of the service start time.

Clock out Tolerance

This field defines the accepted tolerance for ceasing the shift either side of the service end time.

Show Portal funding 

This is option is applicable only through the to the Brevity self-service portal.  If set this option to YES then you will be able to see the client funding.  Whereas if the option is set to NO then the clients funding will not be displayed.

Show Portal All documents

This is option is applicable only through the to the Brevity self-service portal.  If set this option to YES documentation applicable to the client will be available through the portal.  Whereas if the option is set to NO then the client’s documentation will not be displayed.

Show Portal All Notes

This is option is applicable only through the to the Brevity self-service portal.  If set this option to YES service notes applicable to the client will be available through the portal.  Whereas if the option is set to NO then the client’s service notes will not be displayed.

Allow Client Service Request

If your client has been provided with login credentials, then this option will allow you to control whether the client can register new service requests through their Brevity care app.   If you set this option to YES, an add    icon will present in the bottom right-hand corner of the shift tab within the Brevity Care app. Selecting the add icon provides the client with access to the NEW SERVICE screen, where they can specify service date/time, description of the activity and service type. Whereas if this option is set to NO the add icon will not be present and the client will not have the option of adding a shift.

Show Client Plan Balances

If your client has been provided with login credentials, then this option will allow you to control whether the client can review their funding through their Brevity care app.   Plan balances includes available, used budget, total budget and a breakdown by service type. If you set this option to YES, the client plan details will be available for review through the invoice  tab as well as the shift  tab of the Brevity Care app. Whereas if this option is set to NO the client plan balance will not be present.

Show Client Service History

This option allows you to control whether the client’s service history is available to the client through their Brevity care app. If you set this option to YES then the client will see their service history. Whereas if this option is set to NO the service history will not be available.