Upload Remittance

This page guides the plan manager through the process of uploading payment remittances

These are the topics on this page

Please note that this product feature is ONLY applicable to those plan managers who are not using the NDIS API for bulk provider claim batch submissions.

Introduction

Upon receipt and processing of the bulk provider claim batch request, the NDIS will provide a remittance file in a csv format which details the invoices that have been paid in full, partially paid or rejected. The remittance file that you down load from the NDIS will be uploaded into Brevity to update the invoice payment statuses. Rejected claims will have rejection reason, that you will use to rectify and resubmit the claims.

Additional information

Refer to the following link for additional information as provided by the NDIS on the processing of the bulk payment request file

Bulk Payment Request self service guide

Downloading the Remittance File

To download the Remittance file through the myplace provider portal observe the following steps:

Select the View Payment Request tile and search for the recent bulk upload file.
In the View By drop-down, select Upload Bulk Payment File.
In the Search by drop-down, select Duration as the search criteria, enter the From Date and To Date
Download the remittance csv file at the the bottom of the page via the Download Results button.

Upload a Remittance

To upload a remittance file observe the following steps:

Select the Care Management>Plan Management Claims sub menu to open the Plan Management Claim Batch List screen.
Select the Upload Remittance File link within the ribbon bar to open the Upload claim remittance page.
Select the choose file button to search for and select the Remittance file located you computer, the selected remittance file will be listed in the upload screen.
Click the Save and continue button. Brevity will list a preview of invoices lines contained within the Remittance file.
Click Import data button.
A pop up screen will ask you to confirm your action click OK to confirm import of the data.
This will update the payment and rejection status of the line items of the invoices as well as the respective payment amounts received from NDIS within the claim batch.
You can then check the rejected invoices within the batch, update them appropriately, and re-send to NDIS again.
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The remittance file is specific with the claim batch that was generated from Brevity, therefore it is necessary that you first download the remittance file from PRODA and then upload into Brevity.
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Invoice Line Update

The processing of the Remittance file will either update the invoice with the status of paid, partially paid or rejected.

Invoice with a Paid status

The Paid status reflected against the invoice occurs when the invoice amount written into the bulk claim file is the amount paid within the remittance file

Invoice with a Partial Paid status

The Partial Paid status reflected against the invoice occurs when the invoice amount written into the bulk claim file is different to the amount paid within the remittance file. This may be the consequence of rounding the invoice line item amount down to the nearest whole cents.

Invoice with a Rejected status

The Rejected status reflected against the invoice occurs when the invoice amount written into the bulk claim file is not paid within the remittance file. This may be the consequence of errors within the invoice.