Editing and Deleting the Communication Template

Edit a Communication Template

Communication templates within Brevity can be edited either through the communication template or the Bulk SMS or Email notification interfaces.

Communication Template

To edit a Communication Template observe the following steps:

1. Select the Administration>Communication Template menu option to present the Communication Template list page.

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2. Highlight the Communication Template that is to be updated and either click on the edit button or double-click on the template to open it for editing.

3. Edit the Information contained within the Communication Template.

4. Click the save button to update the template with your changes.

5. Click the Close button to exit back to the Communication Template list page.

Bulk Email Notifications

To edit the content of the communication template used for the Bulk Email notification, input your modifications into the Email Body field and click the Save Template Changes button to update the template. Once saved the amendments made will be available for future use.

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Bulk SMS Notifications

To edit the content of the communication template used for the Bulk SMS notification, input your amendments into the SMS Text field and click the Save Template Changes button to update the template. Once saved the amendments made will be available for future use.

Delete a Communication Template

To delete a Communication Template observe the following steps, please note that once a template has been deleted it can not be recovered.

1. Select the Administration>Communication Template menu option to present the Communication Template list page.

2. Highlight the Communication Template that is to be deleted.

    

3. Click the "Delete Button" in the upper right portion of the window.

    

    

4. Click the OK button from the Delete Record pop-up screen, to remove the selected record. Record listing will refresh.