External Provider

This page provides an outline on the creation and management of provider records through the Brevity Self Service application.

These are the topics on this page:

Introduction

An external service provider is a person, business or organisation who delivers funded services, based upon the organisations specific areas of experience and expertise. Organisation's or individuals can either be registered or non-registered. Application to be a registered NDIS provider is undertaken through the NDIS Quality and Safeguards Commission and any organisation applying to be registered is required to adhere to the NDIS Practice Standards and Code of Conduct.

Click the link Finding Registered Providers for additional information.

The Brevity self service portal allows your nominated staff members to add external service provider records as well as to review external service provider records that have been created either through the Service Provider module within the Brevity Care web application, or the Brevity Self Service portal.

Navigating the External Provider Page

The following are renderings of the external provider page and new provider input screen.

Create an External Provider

To create new external provider, observe below steps:

Access the Brevity Self Service portal using your allocated login credentials.
Click the External Provider Menu.
Select the New Button located at top left corner of the page.
Within the Name field input name of the service provider. This information is used for invoice and remittance generation.
Within the ABN field input the service provider ABN if available.
Within the Type field, select from the drop down list the required type that will be identified with the record. Current values include Other, Practitioner and External Provider.
Within service provided field, input a summary of the services and supports provided by the service provider.
Within the Rate Type field, select from the drop down list the required rate type that will be identified with the record.
Within the Rate field, input the rate that is being charged by the service provider.
Within the Primary Contact Name field, input the name of the primary contact.
Within the Primary Contact Position field, input the position occupied by the primary contact.
Within the Address1 field, input the first line of the service provider address. This information is used for invoice and remittance generation.
Within the Address2 field, input the second line of the service provider address. This information is used for invoice and remittance generation.
Within the Suburb field, input the suburb associated with the service provider address. This information is used for invoice and remittance generation.
Within the State field, input the state associated with the service provider address. This information is used for invoice and remittance generation.
Within the Post code field, input the Post code associated with the service provider address. This information is used for invoice and remittance generation.
Within the Phone field, input the service provider primary phone number for contact.
Within the After Hours Phone field, input the service provider after phone number.
Within the Email field, input the service provider electronic contact address.
Within the Mobile field, input the service provider primary mobile number for contact.
Within the Website field, input the service providers business website.

Edit an External Provider

To edit a provider record observe the following steps:

Refer to steps 1-2 as outlined under the topic Create an External Provider.
Select the edit link within the action column for the provider record that is to be updated.
From within the Update Provider form apply the necessary changes to the record.
Select the SAVE button to update the provider record and to close down the page.