Navigating the HCP Service Types

The following is an outline of the fields and objects that comprise the Service Type page:

• Code: This field is used to reflect a numeric or alphanumeric service reference that is used by the HCP provider for service assignment, rostering and invoicing. This listed value will be used to identify the service type record within the service type drop down list on the lead, price lists, client service, service schedule template line item, client funding, client invoice detail and employee shift forms.

• Name: This field is used to reflect the description of the the service type. The description will be based upon either the information contained within the NDIS Pricing Arrangements and Price Limits or an internal services or services that are not being claimed through PRODA viz the funding claim. This listed value will be used to identify the service type record within the service type drop down list on the lead, price lists, client service, service schedule template line item, client funding, client invoice detail and employee shift forms.

• Category: This field is not applicable to a HCP service.

• Type: This is a drop down field that lists the type of service. The values listed include Individual, Group, Expense, Transport. Individual: Individual services are those that are scheduled 1 on 1 core support and direct services for an individual client. Group: Services that are scheduled for a group service where multiple client will be in attendance. Expense: Applicable with any costs that are incurred in connection with an individual or group service. Transport: Cover the costs associated with travel and transport whilst perform individual and group shifts.

• Claim Type: This field is not applicable to a HCP service.

• Job Type: This is a drop down field that defines the job type classification that the service type is associated with. The values listed include Maintenance, Domestic, Care Service or Nursing Service.

• Service Location: This drop down field is used to specify where the client service that is utilising this service type will be delivered. The values listed include home services, center base services and community based services.

• Care Worker Reimbursement: This field is not applicable to a HCP service.

• Care Worker Management: This field is used to determine whether a support worker can make service requests via the Brevity Care mobile app for their assigned clients.

• Taxable: This field is used to determine whether the service type is taxable. The field default is No.

• Pay Travel: This field is used to determine whether the payment of travel time or kilometers is permitted in relation to this service type.

• Allowance Pay Type: This field is currently not used.

• Max Travel Time: This field is used to specify the maximum travel time within the service that will be payable to the support worker, for a client service that utilises this service type. Any time in excess of this value recorded to the client service will not be paid.

• Max Travel Mileage: This field is used to specify the maximum travel kilometers within the service that will be payable to the support worker, for a client service that utilises this service type. Any kilometers in excess of this value recorded to the client service will not be paid.

• Max Transport Mileage: This field is used to specify the maximum transport kilometers that will be paid either side of a client service that utilises this service type. Any kilometers in excess of this value recorded to the client service will not be paid. Generally this would be the transport either from home or between services.

• Min Employees: This field is used to set the minimum employee(s) required for the delivery of a client service that utilises this service type. It is to be noted that if the min employee field is set to 0 then brevity will not permit the allocation of support workers against the service schedule. Brevity will alert you with the following message.

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• Max Employees: This field is used to set the maximum employee(s) required for the delivery of a client service that utilises this service type. The number of care staff that are assigned to the client service will be determined by the value specified through this field.

• After Hour Calculation Method: This is a drop down field used to specify how the after hours calculation will be applied for services that start , end or span the after ours period as specified by the values listed within the After hours Start and End fields. The values listed within this field include shift start rate, shift end rate, split shift rate and highest rate. Shift Start Rate: Will use the rate based on the time the shift starts. Shift End Rate: Will use the rate based on the time the shift ends. Split Shift: Not Currently Used. Highest Rate: Will use the higher rate based on when the shift starts or ends.

• After Hours Start: This field is used to input the the after hours start time. The Start time can either be input in free text or selected from the time picker.

• After Hours End: This field is used to input the after hours end time. The Start time can either be input in free text or selected from the time picker.

• Charge Rate: This datagrid lists the charge rates associated with the service in accordance with the corresponding custom and standard price lists to which the service type has been associated. The general columns listed includes as follows Name: This column is used to identify the service type. Pricelist: This column lists the pricelist that the service type is associated with (standard delivered and client custom). Service type: This column identifies the service type. Rate Type: This column reflects the rate calculation associated with the charge record. Rate: This column reflects the base or day rate. After hours Rate: This column reflects the afterhours rate, as determined by time input into the afterhours start and end field. Saturday Rate: This column reflects the rate charged on a Saturday. Sunday Rate: This column reflects the rate charged on a Sunday. Public Holiday Rate: This column reflects the rate charged on a Public Holiday. Effective From: This column reflects the commencement date of the pricelist under which the service type is associated. and Effective To: This column reflects the Cessation date of the pricelist under which the service type is associated.

• Funding Codes: This field is not applicable to a HCP service.

• SIL Employee Ratio: This field is not applicable to a HCP service.

• Color Code: This field is not applicable to a HCP service.

• SIL Code: This field is not applicable to a HCP service.

• Override Pay rate: This field is used to override the employee record base rate that is used to calculate the Service total on the clients service schedule. Selecting Yes will make visible two fields, one for the pay rate type and the other for the Pay Rate.
  
  

• Override Minimum Classification: This field is used to specify the minimum employee classification, that will be used to override the qualification restrictions based upon the value listed within the employee classification field of the employee profile. When specifying a classification restrict the input to the level number, for example 1.1
  
  

• Override Maximum Classification: This field is used to specify the maximum employee classification, that will be used to override the qualification restrictions based upon the value listed within the employee classification field of the employee profile. When specifying a classification restrict the input to the level number, for example 3.1.
  
  

• Restrict by Qualification: This field is used to enable the restriction of the service type by qualification. This feature is used when a certain services requires specific skills or experience. Brevity will restrict the service to only those support workers that have the listed qualification registered against their employee profile. Selecting Yes will make visible (1) the link record icon, (2) drop down field listing the active qualifications and (3) a datagrid that will list one or more qualifications that will be used to restrict the service.
  
  

   

The following is an outline of the fields that comprise the Charge Rate page

• Pricelist: This field is used to identify the pricelist that the service type rates are applicable with. The service type rate will reflect either the rate payable to the support worker (pricelist listed within the pricelist field on the employee) and rate chargeable for completed and invoiced services.

• Price List Period: This field is used to identify the effective from and to dates of the pricelist to which the service type is associated with.

• Service Type: This field will by default list the service type either as a pay rate or a charge rate.

• Rate Type: This field is used to identify how the service rate will be calculated to determine the service charge.

• Rates: Values listed within these fields will be influenced by the service type. The individual rates if applicable are set through the price list and reflect either the service rate payable to the support worker or charged and invoiced for the completed service during the day, afternoon, evening, weekends and public holidays.

• Pay Rates: This feature is not used.