This page guides the plan manager through the process of cancelling an individual invoice.
These are the topics in this page:
Cancellation through Claim Batch
Plan Managers can cancel individual invoices through the claim batch. For instructions on this process refer to the following topic.
Bulk Cancel of Invoices
Cancellation from the Invoice record
To cancel an individual invoice the plan manager only needs to click the Cancel button. For invoice that has been included into a claim batch once cancelled it will be excluded from the ABA File and may also result in a payment reversal send back through to the NDIA.
