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This page guides the plan manager through the process of cancelling an individual invoice.

These are the topics in this page:

Cancellation through Claim Batch

Plan Managers can cancel individual invoices through the claim batch. For instructions on this process refer to the following topic.

Bulk Cancel of Invoices

Cancellation from the Invoice record

To cancel an individual invoice, the plan manager will need to click the Cancel button on the Invoice record. For an invoice that has been included into a claim batch once cancelled it will be excluded from the ABA File and may also result in a payment reversal that is sent through to the NDIA.

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