This page guides you through the creation and management of incident records that relate either to the employee or the client within the Lite version of the Brevity care application.
These are the topics on this page
Introduction
Navigating the Incident page
Creating a Incident
Editing an Incident
Deleting a Incident
Complete and Lock a Incident
Printing an Incident
Introduction
The incident record is accessible via through the Accident/Incident tile positioned on the left menu of both the Client and Employee modules of the Lite version of the Brevity Care application.
An incident is an unplanned event that results in, or has the potential for injury, damage or loss of life this also includes near misses. NDIS service providers have an responsibility to manage all incidents that are reported either by a participant or support worker in accordance with their obligations as listed per the NDIS Code of Conduct.
Additional information on incident management can be found in the following legislation: National Disability Insurance Scheme (Incident Management and Reportable Incidents) Rules 2018.
Incident registration within the Brevity can be undertaken either through the brevity web application, by a team leader or a member of the Service team or through the Brevity Care mobile application either by the participant or the support worker.
The following is a summary of current record types that are available for categorising incident records.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Navigating the Incident Page
Creating an Incident record
To establish an Incident record observe the following steps:
Select to register the Incident against either the Client or Employee.
EmployeeSelect the Employees>Employees sub-menu to open the Employee List page into the browser.
Search for the Employee record from within the User list.
Highlight the Employee record to be edited.
Either click on the edit button or double click on the Employee record to open it within the Employee form.
ClientSelect the Clients>Clients sub-menu to open the Client List page into the browser.
Search for the Client record from within the Client list.
Highlight the Client record to be edited.
Either click on the edit button or double click on the Client record to open it within the Client form.
Click the Accident/Incident tile located in the left vertical menu to present the Incident record list..
Select the New button to open the incident page into the Browser.
Within the Type field select from the drop down list the appropriate record type.
Within the Reported By field input the full name of the individual that reported the incident.
Within the Date Received field specify the date that organisation was notified of the incident. The date can be specified as free text or by using the calendar picker.
Within the Status field select from the drop down list the appropriate status type. For all new incidents the status would be set as "open".
Within the Date of Incident field specify the date that the incident occurred. The date can be specified as free text or by using the calendar picker.
Within the severity field select from the drop down list the appropriate severity type.
Within the Description field input a narrative as to the circumstances or purpose of the incident record.
Update the fields listed under the Notified Panel
Update the Notified Staff field set as either Yes or No
Update the Notified Guardian field set as either Yes or No
Update the Notified Police field set as either Yes or No
Update the Notified Insurer field if Yes
Update the Examined By Doctor field set as either Yes or No
if the field value is Yes input data into the following fields
Click within the Doctor field to select a service provider from the drop down list
Input a detailed narrative based upon the doctors report
Input an expected recover date.
Update the Hospitalised field set as either Yes or No
if the field value is Yes input a detailed narrative of the Hospital treatment that was or is being recieved by the client.
Update the Further Action Required field set as either Yes or No
if the field value is Yes input data into the following fields
Input a date for further actions
Input a detailed narrative that relate with the actions required.
Update the optional fields with data
Input a detailed narrative into the individual fields listed within the What Happened ? panel as well as inputing data with regards to the location at which the incident occurred.
Select the SAVE button to create the incident record.
Editing an Incident record
Edits to the incident record may involve specifying information related with hospitalisation, updating notifications, further actions to be undertaken, setting the status or access rights or assigning notes to the incident:
To update the Incident applicable with either the Client or Employee
Employee
Select the Employees>Employees sub-menu to open the Employee List page into the browser.
Search for the Employee record from within the User list.
Highlight the Employee record to be edited.
Either click on the edit button or double click on the Employee record to open it within the Employee form.
ClientSelect the Clients>Clients sub-menu to open the Client List page into the browser.
Search for the Client record from within the Client list.
Highlight the Client record to be edited.
Either click on the edit button or double click on the Client record to open it within the Client form.
Click the Accident/Incident tile located in the left vertical menu to present the Incident record list.
Highlight the Incident record to be updated, and either select the EDIT button or double click to open the page in the browser.
To update the Incident record observe the following notes.
To update the incident status, click into the status field and select the applicable status from the drop down list that will be assigned to the record.
For incidents raised through the Brevity Care mobile app, specify an incident date. Review the sevirty indicator that has been specified, if a change is required, click into the severity field select the applicable status from the drop down list.
To update staff &/or client access on the incident, set the access value on the corresponding fields to YES or NO.
Either add or update the particulars registered into the What Happened ? fields
To update the notification values, set the access value on the corresponding field to YES or NO.
If hospitalisation was set to YES, provide a narrative of the treatment that the client recieved.
Update the Further Actions Required. Set the value to YES or NO, depending on whether additional actions are required. If Further Actions are required then allocate a Action Date and a narrative the Actions still required.
To assign a note to incident, select the notes button from the ribbon bar to open the notes panel, select the ADD NOTE button. Input a name for the note and a details narrative, Select the SAVE button to create the note.
Select the SAVE button to update the incident record.
Deleting an Incident record
Although not recommended, and you are referred to the notes on record deactivation, to delete an Incident record observe the following steps, off which there are two approaches available.
Deleting from the Incident record data-grid
To delete the Incident applicable with either the Client or Employee
Employee
Select the Employees>Employees sub-menu to open the Employee List page into the browser.
Search for the Employee record from within the User list.
Highlight the Employee record to be edited.
Either click on the edit button or double click on the Employee record to open it within the Employee form.
ClientSelect the Clients>Clients sub-menu to open the Client List page into the browser.
Search for the Client record from within the Client list.
Highlight the Client record to be edited.
Either click on the edit button or double click on the Client record to open it within the Client form.
Click the Accident/Incident tile located in the left vertical menu to present the Incident record list.
Highlight the Incident record that is to be deleted.
Select the Delete button from the ribbon bar to present a pop-up message.
Select the OK button to confirm the record delete. Record listing within the browser will refresh.
Deleting from the Incident record
Refer to steps 1-2 as listed above.
Highlight and double-click to open the incident record that is to be deleted into the incident page within the browser.
Select the Delete Button from the ribbon bar to present a pop-up message.
Select the OK button to confirm the record delete.
Select the CLOSE button
Complete and Lock the Incident record
To complete and lock the Incident record, as well as to reverse that action observe the following steps:
Refer to step 1 - 3 under the topic editing an incident record.
Select the Complete and Lock button from the ribbon bar, the page will refresh and the fields in the incident records will be read-only.
Select the close button
Printing the Incident record
To print the incident record as a PDF file select the PRINT button from the ribbon bar, to print the Incident record as a PDF file. A new tab will be opened within the Browser with the PDF file presented.