In Xero, you need to configure the employee's timesheet it could get the correct total time in Brevity. If you didn't configure their Pay Items in Xero, Brevity cannot sync the timesheets in Xero.
Checking on the Pay Rate Loading
The pay items from Pay Rate Loading (client from main menu and then click on pay rate loading from sub menu) determine where the hours will be going to Xero. You can see the Pay Items that is linked to each Pay Rate from the Pay Rate Loading Page.
Each Pay Rate in Brevity should correspond to the Pay Item in Xero. If there is no Pay Item from Xero that is linked to the Pay Rate in Brevity, all the hours that will be under that time will not be sync to Xero.
Configuring the Employee Pay item in Xero
You can configure the Employee Pay Item in Xero by clicking on the Payroll from Main Menu. This will list all the Payroll option that you could use in Xero. Select Employee from the sub menu to open the list of employee in Xero.
On the list of the Employee, click on the name of the employee that you want to set up their Pay Items.
Click on the Pay Template tab to open the Pay Template Page. This will be the Pay Items for the employee each time you will create a Pay Run in Xero.
On The Pay Template, you need to click on the Add Earning Line Button to add the Pay items that are linked to Brevity.