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Brevity will only generate claims for completed shifts. There are several ways to complete shifts within Brevity depending on your needs - these all involve confirming that the correct service has been delivered with the correct hours, by verifying against the support worker timesheets. The first two are managed using manual timesheets, while the third is submitted directly by the support worker via the associated Brevity mobile and web apps (recommended).

It is also recommended to process timesheets twice weekly, or at a minimum weekly. This

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allows you to address issues in a timely manner as well as generate claims on a more regular basis.


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These are the topics on this page:

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Confirming via the Schedule Board (manual timesheets)

To confirm manually submitted timesheets via the schedule board, switch the display to employee view, to view the services by the employee.

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This also ensure that you have selected the correct period within the date range.

To confirm a shift has been completed based on hours schedule (and to auto-generate the timesheet), select the Scheduled Shifts (blue entries), and then click the Complete Shift button in the bottom right. If you need to adjust the hours of the shift, you can double-click and amend as required before completing. You are able to confirm more that one shift at a time by selecting more than one at a time.

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Confirming via the Approve Timesheet Screen (manual timesheets)

The second option for verifying the times provided by the support workers is the same as what was scheduled is using the approve timesheet function. You can optionally export a list of services for a support worker from the system to compare against the submitted timesheets by going to Employees > Reports, entering the date range, and then double-clicking the Timesheet report and selecting next on the filter screen – this can be exported to PDF and printed/filed.

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To approve timesheets using the approve timesheets function, navigate to Employee > Approve Timesheets.

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From the list you can, for each service, confirm the times against the submitted timesheet, query the times (with associated comment), or update the times if you approve changes. Click the Save button in the top right to apply your changes.

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When the employees finished a shift using the Brevity Mobile App, you need to approve the timesheet of the employee to complete the shift. You cannot create an invoice for the completed shift of the client if the employee's timesheet is not approved. You can approve the timesheet of the employee by clicking on the shift of the employee you want to approve and then clicking on the Approve Selected Timesheet button.

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A new window will appear after clicking on the Approved Selected Timesheet button. It will display all the timesheet of the employees that you can approve. You can also update the shift time, shift Km's and travel time from this page. Click on the checkbox from the approved column and then click on the Approve button to approve the timesheet of the employee.

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Once the Timesheet has been approved, you will see a check mark on the upper right side of the shift. This indicates that the shift has been approved.

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Submitting Timesheets via the Support Worker apps

This is the recommended way of receiving timesheets within Brevity as it saves you administration time verifying manually submitted timesheets against the roster, as well as allows the support workers to directly submit the service reports. The support worker apps are available for both web and mobile

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and allows the support workers to view their client profiles, their roster, and complete timesheets and care notes for the service.

Click here to view more about the support worker apps.


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Proceed to Step 6


Click on this link (Setting up the Client Guide) to download the whole guide

Click on this link (Step 5.pdf) to download the current page guide