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Once you enabled the SMS, you can now purchase the SMS credits. Before you can purchase the SMS credits, your credit card should be configured from the billing tab.
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Checking for the SMS credit and History
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The SMS Credit Purchase History can be found on the bottom part of the page.
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Sending an SMS
You can send an SMS to your client or employee by going to their profiles. If you want to send an SMS to your employees, go to the Employees from the Main Menu and then click on the employees from the sub menu
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After filling in the details, click on the Save Button to create the SMS. Once you save the new sms, the send button will appear. Click on the Send button to send the sms to the recipient.
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Receiving the SMS
When the support worker replied to the text that has been sent to them from Brevity Software, it will create an email with the SMS reply to the sender's email. If the email address of the sender doesn't have an email address from their profile, it will be sent to the branch email address.
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