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The support worker apps are Brevity Mobile app is available for both web Android and mobileiOS devices, and allows the support workers to view their client profiles, their roster, and complete timesheets and care notes for services. This guide describes how to give support workers access to the support worker apps Brevity Mobile App and how to use the support worker appsBrevity mobile app.


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Setting up Support Worker Access

Granting care support workers an access to their client profiles and roster via the care worker apps, Brevity Mobile app is done via their employee profile in Brevity. Please note that only admin users are allowed to manage logins for employees. To setup the employee login, open their record in Brevity via the Employees > Employees menu link, then click the Manage Login button on the toolbar. 

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This will open the following pop-up screen. Assign the user both a Username and Password, select Care Worker Apps Only as the role, and click Save to set the login detail for the employee. You can now provide these details to the care worker. They are able to use the username and password to access the care worker apps. Image RemovedYou can click on the eye icon on the password field so you can see the password for the Support Worker.

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Support workers will also require your organization's company code to access the apps. Take note of the company code from the manage login page because that is included in logging in to the support worker web app and Brevity mobile app.

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