From 1-July-2024, NDIS will be deprecating the TTP line items. This article covers how to change your rosters and billing from TTP to non-TTP line items. Brevity allows you to migrate rosters from one line item to another from a particular date onward, while maintaining the history of the TTP rosters.
1. To update your rosters from one line item to another, navigate to Administration > Change Service Type
2. Next, select the Service Type you want to migrate from and to, and select an effective date.
3. Next confirm which clients you want to run the update for by checking the checkbox next to their name. Please note that only client that have the selected from line item in their funding on the effective date will be shown. Click the Change Service Type button in the top right to apply the change.
4. You will receive a confirmation once the update has completed.
5. This will add the new service type to the client funding and update the roster from the selected date onward. Please note that the system will move the available budget in the funding to the new line item if a budget is set on the line item, so it is important to finalise (complete) shifts prior to the effective date to close off the budget on the old line item.
Please note that the Support Coordinator will only be able to login if they have client's assigned