Brevity has built in functions to allow you to record which payments have been settled or rejected by NDIS, by uploading the remittance file downloaded from the NDIS portal. Brevity also allows you to fix issues for rejected claims and generate a new claim file for these. We will explore these functions in this guide.
Downloading the Remittance File
NDIS will make available a remittance file after a payment request has been processed. This will contain a list of all paid and rejected claims. Rejected claims will have rejection reason, that you will use to rectify and resubmit the claim.
To download the remittance file, select the View Payment Request option in the NDIS portal:
Then select the Uploaded Bulk Payment File option and complete the date range filter:
You can then download the remittance csv file from here.
Uploading the Remittance file in Brevity
After downloading the remittance file you can upload this into Brevity to automatically mark the status of the claims. This can be done as follows:
- Navigate to Clients > Funding Claims
- Then select the Upload Remittance File option:
- You will see the following screen. Upload the Remittance File you downloaded previously to get started:
- Step 2: Validate the information from the uploaded file is correct and click the Import data button to process the remittance
- Step 3: Confirm claims have been processed successfully
- You can return to the funding claim record to view the results of the import by navigating to Clients > Funding Claims
Managing Rejected Claims
You will be able to see rejected claims by returning to the Funding Claim record via Clients > Funding Claims. NDIS requires all claims to be unique, and you can't resubmit a claim with a reference number you previously used. Brevity facilitates this by copying the rejected claims to a new batch, allowing you to fix issues within the new batch, and downloading a new claim file from the new batch.
To copy rejected claims to a new batch click the Generate New Claim button on the toolbar:
