This page outlines the SMTP configuration within the Brevity product.

SMTP, or Simple Mail Transfer Protocol, is the internet standard for email transmission. When you send an email, it uses the SMTP protocol and a port to deliver it to another email server. You need to configure your SMTP Server in Brevity to send emails directly.

Within the Brevity product, the SMTP configuration settings are managed through the organisation record. The information required to configure SMTP is outlined below.

Organisation record SMTP settings

SMTP Server: This is the SMTP server address of your email. For example, Gmail uses the "smtp.gmail.com" server address to send an email
SMTP Port: The port is a number that is the channel of the email server. There is only one port that Brevity could use. That port should be set to 587.
SMTP Enable SSL: SSL, or Secure Sockets Layer, is a security protocol for your email. Some email servers do not support this kind of security. If SSL is supported, please always set this to Yes.
SMTP Username: This is your email address. You need to include the @(your email provider) in the username
SMTP Password: This is the password for your email address.

Common SMTP configuration

These are the lists of common SMTP email configurations. The word that comes after the "@" sign is your email provider. You can use these SMTP details for the SMTP server, SMTP port, and SMTP enable SSL. You need to use your SMTP username (your full email address) and your SMTP password (your email password) to complete the email configuration.

Google / Gmail & G Suite SMTP Configuration

Please note that you will need to authorise external applications to send via your account first. Please refer to this guide: Configuring Gmail (Google Workspace) SMTP Server in Brevity

SMTP Configuration
SMTP Server	smtp.gmail.com
SMTP Port	587
SMTP Enable SSL	Yes
SMTP Username	Email Address
SMTP Password	(app password that has been generated in the settings menu)

Outlook & Hotmail SMTP Configuration (Emails that use @outlook.com, @hotmail.com)

SMTP Configuration
SMTP Server	smtp.live.com
SMTP Port	587
SMTP Enable SSL	Yes
SMTP Username	Email Address
SMTP Password	Related Password

Microsoft Office 365

As of November 2019, Microsoft has implemented restrictions for relaying emails via Office 365, allowing only domains configured for relay in Exchange Online to send. You can ask your IT provider to configure relaying by following this guide: Configuring Office 365 Mail Server in Brevity. Please ensure all employees who will be sending email via Brevity have the correct company email address set up on their profiles. If you select a user with an email address for an unauthorised domain, it will not send the email.

Yahoo AU

SMTP Configuration
SMTP Server	smtp.mail.yahoo.com.au
SMTP Port	587
SMTP Enable SSL	Yes
SMTP Username	Email Address
SMTP Password	Related Password

iCloud Mail

SMTP Configuration
SMTP Server	smtp.mail.me.com
SMTP Port	587
SMTP Enable SSL	Yes
SMTP Username	Email Address
SMTP Password	Related Password

Testing the SMTP Configuration

You can test the SMTP configuration you have set up in Brevity by following the steps at the link below.

https://brevityau.atlassian.net/wiki/spaces/BS/pages/154204799568

If you see a then that shall indicate that the email has been sent. If you see the word retry with a this means the specified configuration settings are incorrect and will need to be modified.

If assistance is required, reach out to a support agent at support@brevity.com.au.