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This page provides the user with an overview on the registration of provider invoices through the HCP Import Invoice.

These are the topics on this page:

Introduction

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Brevity provides HCP provider with an invoice upload tool that uses Optical Character Recognition (OCR) to automatically parse information contained within PDF format invoices and complete the matching of information within the form for you. This feature is accessed from the HCP > HCP Import Invoice sub menu.

The Import Invoices interface is supported by a logical data input layout to allow for fast and accurate processing of invoices. The interface supports:

  • Importing multiple provider invoices into Brevity that are located on a local/network drive

  • Invoice approval and rejection.

  • Notifying service providers of invoice rejection via email.

  • Sending invoices through to the participant to approve or reject either via email or through the Brevity Care Mobile application.

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Navigating the HCP Invoice Import

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 Click to expand and preview the Fields and Objects that comprise the HCP Invoice Import Interface.

The following is an outline of the fields and objects that comprise the HCP Invoice Import Interface.

  1. Document panel: lists the invoices that have been selected from a nominated folder on your hard drive.

  2. Document navigation: This element allows you to perform the following actions:
    (blue star) Closes the document panel.
    (blue star) Opens the document panel.
    (blue star) Search the invoice with the use of word search parameters

    (blue star) Open the page preceding the one displayed in the invoice panel when there are multiple pages within the invoice
    (blue star) Open the page proceeding the one displayed in the invoice panel multiple when there are multiple pages within the invoice
    (blue star) Allows you to search multiple pages within the invoice by specifying the page number(blue star) zoom out on the invoice
    (blue star) zoom in on the invoice
    (blue star) Adjust the zoom on the invoice
    (blue star) Print the invoice
    (blue star) Download the invoice
    (blue star) Copy of view invoice in new window
    (blue star) Access to the tool menu

  3. Invoice Panel: This element of the Invoice import screen displays the invoice that was selected from the document panel.

  4. Payment Type: This is drop down field which is used to classify the invoice as either a supplier payment or client reimbursement. Supplier payment is assumed as the default.

    Either onload of page or selecting Supplier Payment will render the Invoice Import interface as follows

    Selecting the payment type as Client Reimbursement will render the Invoice Import interface as follows

  5. Supplier: This field is used to specify the name of the service provider name, as listed within the invoice, whose ABN will be used for reporting into the Bulk Payment Claim file. The supplier will be read in from the invoice, if not either free text input the name or select the supplier from the field reference list.

  6. Client: This field is used to specify the client name that received the invoiced supports and services from the supplier. The client will be read in from the invoice, if not either free text input the name or select the client from the field reference list.

  7. Invoice Number: This fields is used to specify the unique number associated with the provider invoice.

  8. Date: This field is used to list the date the of the invoice. This date is transferred into the field, and updates can be made either as free text input or by using the calendar picker.

  9. Total: This field is used to specify the total invoice amount to be paid. The invoice total is transferred into this field.

  10. Service From: This field is used to list the date that service or supports commenced. This date is transferred into the field, and updates can be made either as free text input or by using the calendar picker.

  11. Service To: This field is used to list the date that service or supports concluded. This date is transferred into the field, and updates can be made either as free text input or by using the calendar picker.

  12. Age: This field is used to list the age of the client.

  13. Comments: This field is used to register comments against invoice.

  14. Status: This field is used to specify the invoice status. The status types include draft, send for approval, approved and rejected.

  15. Show Line Item Date: This field is used to make visible or hide the invoice line date.

  16. Line Items: This grid lists the service lines that are contained within invoice. The Line item is comprised of the service item , rate, quantity, GST, service type and line total.
    Selecting the image-20240308-095841.png Add new line item icon will add a new invoice line into the Line item datagrid. The deleteimage-20240308-095624.png icon, is used to remove the invoice line, when removing a service line ensure you update the value reflected within the total field. The Totals of Invoice lines GST and line totals will be displayed.

    image-20240318-214204.png

  17. Purchase Orders: This grid will list one or more Purchase Orders registered against the client profiles. A purchase orders will be listed where it is matched with the Client, Service Provider and Service From and To dates, as shown below.

    image-20240318-215438.png

  18. Cancel: Selecting this button will exit you from the batch screen and delete the invoice from the batch.

  19. Save Invoice: Selecting this button will error check the data collected from the invoice and create the invoice record.

  20. Processing Steps: Identifies where the user is within the processing of the invoice.


Troubleshooting

The following information provides you with direction that can assist you to troubleshoot any errors that may arise when registering a provider invoice.

Error message related with the Invoice Number

  • Invoice number has not been supplied.

  • The OCR process could not read the invoice.

  • The invoice number has already been assigned to an invoice already processed.

Client associated with the invoice is not listed in the client field

  • Client has been been deactivated.

Line items are blank

  • The OCR process could not read the invoice.

  • The invoice date is blank.

  • Client not selected.

  • The invoice date is not within the range of the Purchase Order.

  • Service Dates not within the range of the Purchase Order.

  • Participant is not identified with a valid Purchase Order.

  • Line Items do not list a description of the support or service.

Error message related with invoice Status

  • Status has not been specified.

Error message related with Total

  • Total does not equal the line totals.

  • Total is blank.

  • Invoice Total is greater than the balance remaining on the Purchase Order.

Service Provider

  • Service provider does not exist. If so select (blue star) button from provider drop down to create the provider record.

  • Service Provider record has been deactivated.

  • Service Provider ABN can not be matched to an existing provider record.

Status

  • Status has not been specified.

Purchase Order

  • Purchase Order record that covers the service period of the invoice does not exist for the Service Provider.

  • Invoice date is not within the date range assigned to the Purchase Order.

  • Invoice amount does not exceed the Purchase Order Balance.

  • Invoice Service From and Service To dates are not within the range of the Purchase Order Effective From and Effective to.


Batch processing HCP Invoices

The following steps relate with the import of HCP invoices from a nominated folder either on a local or network drive:

  1. Service Provider Invoices are received in by the HCP provider.

  2. Save off the invoice of into a nominated folder.

  3. Select the HCP > HCP Invoice Import sub menu to display the Client Invoice Batches page.

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  4. Click the (plus) New Batch tile, acknowledge that you are creating a new batch.

  5. Click the Browse button, search for and select the invoice(s) that are to be processed.

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  6. Click the Upload and Continue button

  7. Invoice is opened for OCR reading, as shown above.

  8. Invoice is validated for the presence of a corresponding Purchase Order.
    Checks are performed on the invoice dates and amount. If these checks pass the Invoice record is updated and processed. If these checks fail the invoice will not be processed until the errors are corrected.

  9. The Saved invoice will establish a PURCHASE SERVICE on the schedule board.  A copy of the invoice will be assigned against the service, as shown below. The Purchase Order utilisation $ amount will be updated with the $ value of the invoice.

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