Cancellation through Claim Batch

Plan Managers can cancel individual invoices through the claim batch. For instructions on this process refer to the following topic.

Cancellation from the Invoice record

To cancel an individual invoice, the plan manager only needs will need to click the Cancel button which is located on the Invoice record. The Plan Manager can access the invoice either through the claim batch, PM invoice list or participant plan record. For an invoice that has been included into a claim batch once cancelled it will be excluded from the ABA File and may also result in a payment reversal send back that is sent through to the NDIA.