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We have released the revamped Plan Management portal for Support Coordinators. We have drastically improved the user experience to ensure pertinent information is easily accessible while still making available all required features.
Plan Budget Allocation
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A new On Hold status has been created to handle the new NDIS payment process, where payments for claims can be held for manual review by NDIS causing delays in payment. You can check for On Hold invoices using the button on the batch below, that will show the day after the claim has been submitted.
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Invoice On Hold invoices will be excluded from the ABA and remittance and will need to be manually marked as paid once payment has been received.
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