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This page guides you through the Bulk SMS Notifications process

These are the related topic on this page

Accessing the Bulk SMS notifications

The Bulk SMS Notification page is accessed from either the Client>Bulk SMS Notifications menu or the Employee>Bulk SMS Notification menu.

SMS Credit

If you don’t have the required SMS credits you will receive the following message when you select the Bulk SMS Notifications menu. The Bulk SMS Notifications interface will keep track of your remaining SMS credit.

For more information on purchasing SMS credits refer to the following topic Brevity SMS

Navigating the Bulk SMS notification screen

Expand
titleClick and preview the fields and objects maintained within the Bulk SMS notification page

The following is an outline of the fields that comprise the Bulk SMS Notification form:

  1. SMS credit alert: This information panel provides you with a running total of SMS credits remaining.

  2. SMS Template: This is a drop down field that lists existing SMS template.

  3. SMS Group: This is a drop down field that lists defined SMS notifications groups. Selecting an SMS group will refresh the recipient listing.

  4. Subject: This field is used to specify the subject of the SMS notification.

  5. SMS Text: This field is used specify the particulars of the SMS that you will send to either your employee(s) or client(s). Data is auto populated from the selected SMS Template.

  6. Save Template changes: This button is used to save changes that have been made to the selected SMS template, so that they can be available for use again.

  7. Send: Selecting this button will send the SMS notification to the selected recipients.

  8. Recipient list: This data grid lists either the client(s) or employee(s) that can receive email. This grid is created on load of the page. Recipients listed are influenced by the selected SMS Group. Data listed within the grid includes recipient name and phone number.

Sending a Bulk SMS notification

To undertake a Bulk SMS Notification observe the steps as outlined below and the steps associated with the generation of a Bulk SMS for either your employees or clients will be the same:

  1. Select the Bulk Email notifications menu option listed under either the Employee or Client menus to open the Bulk SMS notification page.

  2. Within the SMS Template field select from the drop down list the required template that will be used as the basis of your communication with your clients or employees.

  3. Within the SMS Group field select the group that will be the recipient of the SMS.

    The selected group will refresh the recipient list

  4. With the subject field input the purpose of the SMS.

  5. Review the content of the SMS Text field.

  6. Select the employees that are to be the recipients of the SMS notification.

  7. Select the (blue star) SEND button to dispatch the SMS.