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Please note that Brevity will now submit all hours within the Quantity column within the claim file instead of the Hours column to reduce the rounding differences. Brevity stores hours in decimal format so it can be multiplied by an hourly rate to calculate a charge. Rounding occurs when Brevity converts the decimal numbers to hours, and NDIS converts these back to decimal numbers to do the same multiplication to calculate the amount to pay. Difference occurred due to how Brevity and NDIS manage the rounding, mainly for part hours .


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When generating claims or invoices, Brevity will only include completed shifts and shifts where the funding source on the Service is the same as that selected when generating the claim. 

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The following sections describe how you would generate claims for completed shifts. The process for generating invoices for CASH services in the same as outlined below except this is done via Clients > Invoice Batches.


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These are the topics on this page:

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Navigating to the Funding Claim Section

There are two ways to generate a claim. Plan Managed and Cash service schedule uses Invoice Batches to Generate the claim. NDIS service schedule uses Funding claims in generating the claim. In this example, we will generate the claim for NDIS service schedule. You can reach the funding claim by:


Navigate to Clients > Funding Claims

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Generating a New Claim

Follow the steps in generating a claim for the NDIS service schedule:

  1. Click the

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  1. Create Funding Claim button to begin generating a new funding Claim

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  2. Select NDIS as the Funding Source, and enter the From/To dates that you want to generate claims for

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  1. The next page will show you the available funding claims. If there are shifts that need to be approved from the approved timesheets of the employee, it will show you an error that some of the shifts need to be approved. You can also see the claim total and unapproved total for the client. 

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    You can double click on the invoice from the table to show the details of the invoice. The red text from the invoice detail indicates that the shift is unapproved from the employee's timesheet. The black text indicates that the shift has been approved from the employee's timesheet. 

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  2. If all the shifts has been approved from the employee's approved timesheet, you can click on the invoice that you want to generate and then click on the generate claim button to start generating the claim.

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  3. A confirmation pop up will appear on the top portion of this window. Click on OK to confirm the generating of the Funding Claim.

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  4. After Generating the funding claim, you will be redirected to the funding claim record of the client. 

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Exporting the Bulk Claim File and Submitting the Claims

  1. To download the Bulk Claim File to submit to NDIS, click the Download Claim File button on the toolbar on the batch screen.

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    This will download a claim file grouped by Client & Service Type, in the format required by NDIS. It will be a good idea to verify the totals within this file to ensure they match what you were expecting. Please don’t edit the document in Excel or it will break the file.

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  2. You can upload this file within the NDIS portal by going to the Payment Request section and then select the Bulk Payment Request Upload tile.

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    and uploading the file that was downloaded here

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You can via full instruction for submitting bulk claims, provided by NDIS, via the following link:

https://providertoolkit.ndis.gov.au/sites/g/files/net3066/f/bulk_payment_requests_step_by_step_guide_v2.0.pdf 


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Printing Invoices

You are able to print all invoices for a batch by clicking the Print Invoices button on the toolbar on the batch screen. You can also print an individual invoice by double-clicking on the invoice within the invoice list at the bottom of the batch screen, and then clicking the Print Invoice button on the toolbar.

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Click on this link (Setting up the Client Guide) to download the whole guide

Click on this link (Step 6.pdf) to download the current page guide