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Client Groups is a section from Brevity where you can group the clients with the same service at a time. You need to include the group services first to the client’s funding if the client is using the NDIS fund for the group service.


You can manage the client’s group list by going to the Clients then selecting the Group tab from the sub menu.


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These are the topics on this page:

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Before you can add the clients within the group, it is important that you need to link the group service to the client's funding first. If you don't link the service type to the funding, you cannot select the client in group service schedule. To add the group service to the client's funding, click


There are several ways on how to access the client’s funding. You could see on the right side the different ways on how to access the client’s funding.

Section where you could access the Client’s FundingBrevity Guide in creating the client’s funding
Client Funding PageClients Funding
Client’s ProfileClient Funding information
Client’s Quick LinkClient's Funding
Schedule BoardClicking on the $ sign under the client’s name will open the client’s funding page and follow the guides above on how to create the client’s funding.


As an example for this guide, we will be using the client's funding section from the client's profile. Click on Clients and click clients to go to the clients' list to open the list of clients.


You can use the search box to search for the client by typing the client's name. Then click on the client's name and click edit to edit the client's information. Alternatively, you can double-click the client's name to edit their information.

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Adding the service type to the Funding


Locate the client funding section and double-click on the client's fund where you want to add the group service.

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You can use the search box to search for the group service and click the service that you want to add.

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Creating a New Client Group

To create a new client group, go to the Clients from the Main Menu and then click on Groups from the sub menu.


Click on the + new Button to create a new client group. 

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Set the name for the Group and then click on the save button 

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Adding clients to the Group

You can now add clients that will be included in the group. To add clients, click on the add button under the clients section

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Fill out the information on this page. For the group fund, select the client's fund that has the group service added to it. Then click the save button to add the client to the group.

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You can search the client by typing their name in the client box and then click the client's name to select the client. The same step can be done to search for the group fund

Repeat the steps if you need to add more client to the group.

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Deleting a client from the group

To delete a client from the group, you can click on the delete button on the far right side of the client's name and that client will be deleted from the group.

Image Removed. You need also to specify the branch of the group if you have different branches in your Brevity.  Click on the save button to create the group service schedule. 

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Creating a Group Service Schedule

There are two ways to create a new Group Service Schedule. The first way is by clicking on the New service from the main menu and the second way is by clicking on the plus sign from the schedule board.


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Creating a Group Service schedule from New Service

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To create a new Group Service Schedule, Click The first way to create a group service schedule is by clicking on the New Service Icon on the menu.



It will open the new service schedule record page. Fill out all the information for the group service.

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Take note of the type. The type should be set to group and not individual. Click save once you are done entering the service schedule details.


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Adding Clients to the service Schedule

After clicking save on the new service schedule, it will show a new page. On this page, you can add the clients that will be included in the group service schedule. 

To add clients, locate the roster section. Then on the client section, click on the add button to add the clients.

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By default, it will list all the clients that are added from the group. you can add clients by clicking on the client's name. 

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You can also add other clients to this group service schedule. From the client view, you can click on the drop-down menu and select "all clients". The list of all clients will be shown and you can add them to the group service schedule. You can also search for the client using the search box. 

After selecting the participating clients, click on the select button to confirm the selection of the clients. 

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Accessing the Group Tab

There is a section from the schedule board that shows the group service schedules. You could click on the second button from the search box to access the group service schedules.

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Creating a group service schedule from the Schedule Board

You can create a group service schedule from the schedule board by clicking on the + sign of the Group Service schedule. 

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It will open a pop up. Fill in the details for the group service schedule.

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Once you filled in the details, Click on the Add Shift Button to create a group service schedule. 

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If the service type is not listed from the service dropdown, 



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Adding Clients to the service Schedule

To add a client from the schedule board, click on the group service schedule and then click on select clients button. 

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A pop up window will open. This pop up will show all the clients that has the service type linked to their client's funding. If you cannot see the client's name, it means that you need to link the service type to the client's funding. See Adding Service type to Funding guide on how to add a service type to the client's funding.


Select the name of the participants for the group service schedule and then click on Add selected clients button.

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Selecting the Employee

Under the roster section, you can add employees that will work in the group service schedule by clicking add button under the employees section. You could use this section if you want to add two or more employee to the group service schedule.


You can also click on the group service type from the schedule board and then click on switch worker button.

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You can use the different search option in the search field to show the employee(s) that will match with the requirements. Click the employee's name you want to add and then click select.

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Click save to create save the group service schedule. 


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Assigning more than 1 Employee to Group Schedule

If the group schedule requires 2 or more employee for the group schedule, you can either create or edit the service type.


Click on this link (see Service types) for the step by step procedure on how to create or edit a service type.

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If you delete the group, all the clients associated with that group will also be removed from the group. 


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Removing a client from the Service Schedule

There are two ways in removing the client from the group service schedule. The first way is by opening the group service schedule and then clicking on the delete button from the client's line.

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If you cannot see the delete button, you need to zoom out the browser's view. You can hold the CTRL key from the keyboard and use your scroll key from your mouse to zoom in and out the view.


The second way to remove the client from the Group service schedule is by clicking on the service schedule and then clicking on the select clients button.

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It will open a pop up window, you can select the client(s) that you want to remove from the group service. Click on the remove selected clients button to remove the client from the group service schedule.


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If the client is not on the list from the image above, it means that the service type is not linked to the client's funding. You need to link the service type to the client's funding so you can see them from the list.