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This page
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provides an overview on HCP Service Type records.
These are the topics on this page:
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Introduction
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Service type records are accessed through the Administration>3. Service Types menu. Service types within Brevity reflect the service items as listed within the NDIS Pricing Arrangements and Price Limits document (previously known as the NDIS Price Guide) that, the NDIS Service Provider can offer to the participant. Each service type identifies with an NDIS item number and a maximum price limit as reflected within the charge record that the service provider can charge the NDIS participants for specific supports and services that they offer and what comprise the participants funding record.
Custom charge rates set through a non-standard Pricelist will be reflected against the pricelist listed within the Charge Rate datagrid for the applicable service type. Service types profiles will be classified as either an individual or group service and support.
Additionally service types within Brevity can also be used to cover expenses associated with group and individual services. Within the profile of service type record the system user can also specify the following parameters:
Start and end time of the after hours period.
Minimum and maximum staff that can be rostered to a service.
Whether the service is taxable.
Maximum travel time and distance payable for the service.
Maximum transport distance payable for the service.
Charge rate listing by pricelist.
Service restrictions based upon qualifications.
Additional information
For additional information NDIS Pricing arrangement please refer to the following webpage
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For information on the brevity functions that utilise the service type please refer to the following topics:
PricelistsClient Funding recordConverting a Client from a QuoteClient Service ScheduleChange Service Types
Navigating the Service Type Form
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The following is an outline of the fields and objects that comprise the Service Type page:
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Navigating the Charge Rate Form
Charge Rates are the rates applicable for the service type as at specific service delivery times, that include during the day, after hours, weekends and public holidays. Depending upon the service type a rate may not always be specified. A corresponding pricelist line listing one or more charge rate for the service type will be prepared when that service type is assigned to a standard or custom pricelist. For additional information on price lists refer to the topic Pricelists.
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The following is an outline of the fields that comprise the Charge Rate page
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Navigating the Funding Codes Form
Funding Codes are codes from NDIS for the service type and it is required in claiming funds from NDIS.
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The following is an outline of the fields that comprise the Funding Code page
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Assigning Charge Rates
Charge rates associated with the service type are to be assigned when we add the service type to the nominated pricelist. For additional information on managing price lists refer to the topic Pricelists.
SIL attributes
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When establishing Support Independent Living (SIL) service types that will be accessed from within the SIL template you must ensure that in addition to the appropriate description of both the service type and the applicable pricelist cost, attributes are assigned into the SIL Employee Ratio, color Code and SIL Code.
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A
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Ensure an appropriate NDIS pricelist code has been specified.
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B
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Ensure appropriate description for the SIL service has been specified. This will ensure assignment against the client funding record and SIL template.
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C
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Ensure an appropriate colour has been specified.
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D
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Ensure the SIL ratio has been set for employees and participants.
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E
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Ensure the ratio has been set for employees.
Review a charge Rate
To review a charge rate associated with the service type observe the following steps:
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Select the Administration>Service Type sub-menu to open the Service Type List page.
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Within the search field input the particulars of the service type.
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Highlight the Service Type record that is to be reviewed and either click on the edit button or double-click on the Service Type record.
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Qualification Restrictions
To apply a qualification restriction to an existing service type observe the following steps:
Select the Administration>Service Type sub-menu to open the Service Type List page.
Within the search field input the particulars of the service type.
Highlight the Service Type record that is to be reviewed and either click on the edit button or double-click on the Service Type record.
Scroll down to the bottom of the page and set the restrict by Qualification field to ‘Yes’. This will make visible the the qualification datagrid.
Click the
icon to open above the qualification datagrid a drop down field.Within the drop down field either select or input partially or in full the name of the qualification.
Select the qualification matching within the list.
Override of the Qualification Restrictions
Create a Service Type
Prior to creating a service, select the All Services Type list record view within the Service type list. This will list both active and inactive service types. An inactive service type can be activated and thus made available for assigned against the client funding and services records. Ensure that you adhere to pricelist conventions for client services that are being claimed and that the service types used are listed within the NDIS Pricing Arrangements and Price Limits document.
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To create a service type, observe the following steps:
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Select the Administration>Service Type sub-menu to open the Service Type List page.
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Click on the 
button to open the New 3. Service Types record page to create new service type.
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Within Name field input a description of the name that will identify the service type. The description will be used in combination with the code to identify the service type within the service type drop down list.
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Setting a value within the Category field is data optional. To set a value either input or select from the drop down list a value that will match the service type to an applicable Service Booking category.
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Within the type field select a value from the drop down list to categorise the service type record. The values available can be Individual, Group, Expense, Transport.
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Setting a value within the Claim Type field is data optional. To set a value either input or select from the drop down list a value that will match the service type to an applicable claim type. The default values include Non-Face-To-Face, Telehealth or Irregular SIL Support, the values can be increased in consultation with the Brevity support desk.
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Within Job Type field select a value from the drop down list to classify the service type to a specific job task. The default values include Maintenance, Domestic, Care Service or Nursing Service.
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Within Service location field select a value from the drop down list to classify the service as being community or center based . The default values include In-home services, center base services or community based services.
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Setting a value within the Invoice Schedule field is data optional.
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The care worker reimbursement field is a data optional field. Only set the field value to yes if the recording of support worker expenses will be permitted for a client service that has utilised this service type, otherwise leave the field value set as the default.
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The care worker management field is a data optional field. Only set the field values to yes if you are allowing the support worker to make shift requests through the Brevity Care mobile application for a client that they have been assigned (viz the Care Worker Clients datagrid on the employee profile), otherwise leave the field value set as the default.
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Within the Taxable field select whether the service type is taxable or not. By default NDIS service are not tax attracting.
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Within the Pay Travel field select whether travel will be paid in relation to a client service where this service type has been used. It is to be noted that this value will override the travel settings registered against the employee profile.
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Within the Allowance Pay Type field select whether a client service using this service type will be treated as a staff allowance as opposed to work hour.
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Within the Max Travel Time field, set the maximum travel time that will be payable to the support worker for a client service where this service type has been used.
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Within the Max Travel Mileage field, set the maximum travel distance that will be payable to the support worker for a client service where this service type has been used. .
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Within the Max Transport Mileage field, set the maximum transport distance that will be payable to the support worker for a client service where this service type has been used.
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Within the Min Employees field set the minimum employee(s) required for a client service where this service type has been used. Please observe that if the value in this field is set to 0 then you will not be able to allocate a support worker to the service schedule.
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Within the Max Employees field set the maximum employee(s) required for a client service where this service type has been used. Please note that as an example if the max employees field is set to 2 then you will be able to add 2 support workers to the service schedule.
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Within After Hours Calculation method field select a value from the drop down list to determine how after hours services will be calculated. Options listed include shift start rate, shift end rate, split shift rate or highest rate.
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Within the After hours start field set the after hour commencement time either as a free text input or selected from the time picker.
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Within the After hours end field set the after hour cessation time either as a free text input or selected from the time picker.
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Where the service type is SIL related you have the option of setting a colour code and default SIL code.
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The Override minimum classification field is a data optional field. Within the override minimum classification field input the minimum employee classification that will be used to exclude the qualification restriction.
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The Override maximum classification field is a data optional field. Within the override maximum classification field input the minimum employee classification that will be used to exclude the qualification restriction.
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The restrict by qualification field is data optional. Within the Restrict by qualification field, set the field to yes if qualification restrictions are to be applied to a client service that utilises this service type. The specified service type will be matched to the information that is contained within the qualification table on the employee profile. Refer to the above qualification topic.
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Click SAVE button to save the record.
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Click the CLOSE button to exit back to the Service type list. With your service type established you can now assign it into standard or custom price list and apply the appropriate service rates.
Copy a Service type
Edit a Service Type
To edit the service type, observe the following steps:
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Select the Administration>Service Type sub-menu to open the Service Type List page.
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Within the search field input the particulars of the service type.
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✴Max Travel Mileage
✴Max Transport Mileage
✴Min Employees
✴Max Employees
✴Override pay Rates
✴Restrictions by Qualifications
✴After hours calculation method
✴After hours start and end time
✴Type
✴Claim Type
✴Job Type
✴Service Location
✴The Pricelist charge rates.
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Click SAVE button to save the record.
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Click the CLOSE button to exit back to the Service type list.
Delete a Service Type
Service type records MUST not be deleted under any circumstance. Please consult Brevity in the first instance, through the support desk. To remove a service type record will impact client funding, scheduling and invoicing and employee shifts.
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Adjust Activity Status of Service Type Record
To edit the activity status of a Service Type record observe the following steps:
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Select the Administration>Service Type sub-menu to open the Service Type List page.
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Within the search field input the particulars of the service type.
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Highlight the Service Type record that is to be edited and either click on the edit button or double-click on the Service Type record.
To deactivate the Service Type record select the Deactivate button . Deactivating the record will set it to read-only.
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Deactivated Record will not be available from the Service Type field.
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To activate the Service Type record select the Activate button.
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The brevity product IS NOT configured with HCP service types records, due to the absence of a standardised pricelist and naming conventions for HCP services which requires providers to set prices on the HCP services that are provided to clients as well as code and name the client services being offered and invoiced with the clients HCP statement.
Service types are accessed through the Administration>3. Service Types menu. Due to the requirement for HCP service types to be configured into the product it is important that these records are both unique and clearly identified thus allowing for the correct charges and services to be assigned respectively to the HCP pricelist and the HCP clients funding record.
https://www.myagedcare.gov.au/help-at-home/home-care-packageshttps://www.health.gov.au/our-work/home-care-packages-program/delivering-serviceshttps://www.health.gov.au/our-work/home-care-packages-program/pricing