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To simply mark a shift as complete, select via the Schedule Board, by selecting the Scheduled Shifts (blue entries) and clicking the Complete Shift button in the bottom right.
b. Verify times against timesheet
The second option is to complete the shift by verifying the times provided by the care worker is the same as what was scheduled. You can export a list of service from the system to compare against the submitted timesheets by going to Employees > Reports, entering the date range, and then double-clicking the Timesheet report and selecting next on the filter screen – this can be exported to PDF and printed/filed.