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This is a guide to managing Quotation and service records.

Topics on this page thisinclude:

Table of Contents
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Edit an Existing Quotation Record

To edit a quote record observe the following steps:

  1. Select the Quotes menu to open the Lead List page.

  2. Search for the lead record that is to be converted.

  3. Highlight the required record and either select the Edit button or double click on the record to open the lead page.

  4. To edit the quote record you can update any of the following fields

    ** New lead record not associated with an EXISTING PARTICIPANT**participant

    Date of Birth
    Email Address
    Phone
    Representative Name
    Branch
    Address

    Suburb
    State

    Postcode
    Funding Source

    NDIS Number

    Pricelist
    Approval Stage

    New lead associated with an existing participant

    Representative Name

    Branch
    Funding Source

    NDIS Number

    Pricelist
    Approval Stage

    Creating a New service record or updating an existing service record.

    From Date

    To Date

    Service Type

    Budget

    Description

    Allow Public Holidays
    recurring attribute associated with the service being delivered, recurring type, selected days, preferred time and start time, hours

  5. Select the SAVE button to update the quotation.


Delete a Quote

To delete a Quote observe the following steps:

  1. Select the Quotes menu to open the Lead List page.

  2. Search for the lead record that is to be deleted

  3. Highlight the record and select the delete button from the ribbon bar.

  4. Select the OK button on the prompt screen to confirm the deletion.


Delete a Service

 To delete a service from the Quotation record observe the following steps:

  1. Select the Quotes menu to open the Lead List page.

  2. Search for the lead record that is to be converted.

  3. Highlight the required record and either select the Edit button or double click on the record to open the lead page.

  4. From the service data grid select the (blue star) delete icon opposite the service record that is to be removed.

  5. Select the OK button on the prompt to confirm the deletion of the record.

 

 


Adjusting the Quote Activity Status

To adjust the activity status of the Quotation observe the following steps:

  1. Select the Quotes menu to open the Lead List page.

  2. Search for the lead record that is to be converted.

  3. Highlight the required record and either select the Edit button or double click on the record to open the lead page.

  4. To deactivate the Quotation record select the Deactivate button.

  5. To activate the Quotation record select the Activate button.

  6. Once done, you can exit back to the lead List.