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This page provides the user with an overview of on registration of new plan managed participants.

These are the topics on this page:

Table of Contents
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Introduction

The Client module is accessed by selecting the Clients>Clients menu. It is used to register and maintain information related with the participants that your organisation is providing plan management services to.

A Client record within the Brevity can be created in one of three ways. The first approach is converting the quote (lead) to a client, (refer to the topic on converting the the quote) after conversion you will need to specify mandatory information and save those details. The remaining two approach as outlined within this topic include importing the client records from a csv file or creating a new record by selecting the (plus) New button on the Client List page within the browser.


Navigating the Client Page

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titleClick to expand and review of summary of the fields applicable with a plan managed client
  1. Title: This is a drop down field that lists the professional and courtesy titles (Mr, Mrs, Miss, Ms) that can be identified to the client .

  2. Last Name: This field is used to input the clients surname.

  3. First Name: This field is used to input the clients given name.

  4. Preferred Name: This field is used to input the clients preferred name, example first name, legal alias or nickname

  5. Gender: This is a drop down field that lists the Gender (Male, female) that the client identifies with, and additional preferred gender types can be assigned if required.

  6. NDIS number: This field is used to input the clients NDIS number.

  7. PM Require Approval: This field identifies whether the PM requires approval when processing invoices.

  8. PM Notifications: This identifies whether the participant is to receive plan budget notifications.

  9. Statement Preference: This field identifies the participants preferred method for receipt of funding statements

  10. Condition : This is a drop down field that lists the clients condition that they are receiving support and services for .

  11. Condition Description: This field is used to input a detailed narrative of the clients condition.

  12. General Notes: This field is used to input a detailed narrative of general comments and miscellaneous information that are not related with the various domains of care.  It can include such things as likes, dislikes, hobbies, interests, preferences and how the in interaction with the client should be managed.

  13. Date of Birth: This field is used to list the clients date of birth. The date can be specified as free text or by using the calendar picker.

  14. Age: This is a view only field. The value reflected based upon the input within the Date of Birth field.

  15. Preferred Language: This is a drop down field that lists the preferred language spoken by the client.

  16. Program: This is drop down down field that lists the funding sources.

  17. Entry Date: This field is used to list the date the client came onto service with the organisation. The date can be specified as free text or by using the calendar picker

  18. Exit Date: This field is used to list the date the client terminated their service with the organisation. The date can be specified as free text or by using the calendar picker.

  19. Alert Notifications: This field is used to input a narrative of OHS and Risk and client well-being alerts.

  20. LGA: This is drop down down field that lists Local Government Area codes

  21. Address 1: This field is used to input the first line of the clients address.

  22. Address 2: This field is used to input the second line , if applicable of the clients address.

  23. Suburb: This field is used to input the suburb associated with the clients address.

  24. State: This field is used to input the state associated with the clients address.

  25. Post Code: This field is used to input the postcode associated with the clients address.

  26. Invoice Approval Email: This field is used to input the preferred email address for invoicing.

  27. Email: This field is used to input the clients email address

  28. Home Phone: This field is used to input the clients home phone number.

  29. Mobile Phone: This field is used to input the clients mobile number.

  30. Work Phone: This field is used to input the clients work phone number.

  31. Fax: This field is used to input a fax number.